Once we go under contract, we are required to provide the buyers with a five-year history of homeowner's insurance coverage and claims. To avoid delays, please request this information as soon as possible, preferably before we receive an offer.
Please contact your homeowner's insurance company or agent and let them know you are selling your home and need a CLUE report (Comprehensive Loss Underwriting Exchange), sometimes referred to as a "Letter of Experience."
The report should show:
- Five years of insurance coverage.
- Any claims made during that five-year period.
If you have had more than one insurance company during the past five years, we will need a report from each company.
This is a simple report that your insurance company should be able to email to you within 24–48 hours of your request.
Please note that the 24–48 hours is the expected turnaround time from your insurance company, not the contractual deadline. Under the standard Arizona residential resale contract, the seller must provide the insurance claims history within five days after contract acceptance.
If you are unable to contact a previous insurance company, we can have you complete a disclosure form instead.
Please let me know immediately if you have any difficulty obtaining this information so we can address it before the deadline.
Chris Carter Kent, REDS-AZ, Real Estate Special Commissioner
Associate Broker, Compass
